Return Policy

To maintain the highest standards of hygiene and streamlined business operations, Zayvero operates under a strict Return Policy.

1. Strict No-Return Policy

All sales are final. We do not offer returns, exchanges, or store credit for any products purchased on our website. Due to the nature of our products and to ensure that every customer receives brand-new, untouched items, we strictly enforce this policy under all circumstances.

2. Damaged or Defective Items

Quality control is extremely important to us. However, if you receive an item that is defective, physically damaged, or completely incorrect, you are protected under our damage policy.

To report a damaged or defective item, you must adhere to the following procedure:

• You must contact us immediately upon delivery (within 24 hours of the marked delivery time).
• You must provide clear video proof of unboxing showing the sealed package being opened and the defect/damage clearly visible.
• Send your report, order number, and video proof directly to our email at indiazayvero@gmail.com or via WhatsApp at +91 92113 46007.

We will review all damage cases at our sole discretion. If verified, we will arrange for a replacement of the exact same item. Refunds will not be issued for damaged items; only replacements.